4 Computer and Information Science Applying Knowledge Management System Architecture in Software Maintenance Environment Rossey Ginsawat, Rusli Abdullah & Mohd Zali Mohd Nor Faculty of Computer Science and Information Technology, Universiti Putra Malaysia 43400 UPM Serdang, Selangor, Malaysia E-mail: rossey_ginsawat@yahoo.com, rusli@fsktm.upm.edu.my Abstract Knowledge management . Prior to the training, the skills of the team members were analyzed thoroughly. Conclusions 1102 References 1106 34 A Knowledge Modeling Technique for Construction of Knowledge and Databases C. CHAN I. Knowledge-related assets include knowledge in the form of printed endobj 2 0 obj The presented approach is applicable for a number of common value management activities, such as reputation management, competition analysis, market analysis, sentiment analysis and similar tasks, related to measuring community activity. In manufacturing and operational works, the, This paper proposes a paradigm for managing the dynamic aspects of organizational knowledge creating processes. . To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. 0000012977 00000 n Knowledge Management System is the key in achieving opportunities for better decision-making and competitive advantages for organizations. Knowledge management system (KMS) software is designed to leverage an organization's pooled knowledge ( knowledge base) and improve operational efficiencies. 0000002896 00000 n II. JDv4" {$f- endobj 371 0 obj <>stream %PDF-1.3 % 1 0 obj << /Type /ExtGState /OP false /SA false /op false >> endobj 2 0 obj << /Subtype /Type1 /FontDescriptor 27 0 R /BaseFont /CHMCBJ+HelveticaBold /Widths [ 278 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 722 0 722 0 0 0 0 0 0 0 0 0 833 0 778 667 0 722 667 611 722 0 0 0 0 0 0 0 0 0 0 0 556 0 556 0 556 333 611 611 278 0 0 278 889 611 611 0 611 389 556 333 611 0 0 0 556 500 ] /Encoding /WinAnsiEncoding /FirstChar 32 /Type /Font /LastChar 122 >> endobj 3 0 obj << /Filter /FlateDecode /Length 336 >> stream xXn8}hh)-Z%`>}PlrV[/wfd#J`J\5zUVy6WUM}Vvu4v^OFwI&+K 13 0 obj Knowledge management is the process of capturing, creating, sharing, using, optimizing, and managing information, insights, and knowhow in an organization. Academia.edu uses cookies to personalize content, tailor ads and improve the user experience. J. K., Liang, T. P., and Turban, D.C., (2015), Electronic Commerce: A Managerial and Social Networks Perspective. 0000001435 00000 n 0000021815 00000 n W+O?1?QA`Bz"pZk*{HtV'we[4rCR%2+"v$29l=k#V$[?~C[x"xX,Oqi6/;@Uo 7,]RCP5P?4091>c9,nh{Lvd9slXGyALaE2?.Du;WW? }eR!I(Nf%e J"?V[tsjHD>!I)h l"\6(5If{d~nDmp66Ng")Rprn?/J0B21|m9$\5a&D0t|(6/:Y?X8sLvZaSCwz L OD W*$^@. borfV!otj5`sU{pH &da"zY!G[bs YZb4z-sRQIWs-K}":D Ld@6B8aDzk)k,&; M+^s% T 0dnkmJg"'Nm^6 \*Qp21b-]X<>kH0qAa/R-s'|{b_x|>ebuNd(~(p"gS4 %%EOF Download full . stream Development of a collaborative online knowledge management system for incremental sheet forming. 2 0 obj Its central theme is that organizational knowledge is created through a continuous, Continuous improvement has been credited with helping companies in decreasing manufacturing costs, reducing inventory, compressing cycle time, improving quality, speeding distribution, and increasing, By clicking accept or continuing to use the site, you agree to the terms outlined in our. 0000007936 00000 n Actually, the definition of knowledge is a matter of ongoing debate among philosophers in the field of epistemology. endobj K% h2iWTZ>lP Journal of Software Maintenance and Evolution: Research and Practice, Rodziah Atan, Amir Mohamed Talib, Masrah Azrifah Azmi Murad, Rusli Abdullah, 2008 IEEE International Conference on Industrial Engineering and Engineering Management, Journal of Software Maintenance: Research and Practice, International Journal of Software Engineering and Knowledge Engineering, Transactions on Machine Learning and Artificial Intelligence, International Journal of Software Engineering & Applications, Journal of Software Engineering and Applications, Proceedings of the Fifth Mexican International Conference in Computer Science (Enc 2004), International Journal of Information Management, Toward An Empirical Assessment of the Benefits of Open Source Software, Information and Knowledge Management Using GNOWSYS, Version management tools: CVS to BK in the Linux kernel, Change impact analysis model-based framework for service provisioning in a grid environment, A document-based software traceability to support change impact analysis of object-oriented software, A document-like software visualization method for effective cognition of c-based software systems, A change impact analysis approach using visualization method, A source code query to support structured program understanding, Utilizing Usability Model with Multi-agent Technology to Facilitate Knowledge Sharing of Software Maintenance Process Knowledge Environment, Issues in implementing an open source-based XML repository manager for application maintenance and adaptation, IESEM: Integrated Environment for Software Evolution Management, Open source processes: no place for politics, Addressing Challenges to Open Source Collaboration With the Semantic Web, BubbleStorm: Replication, Updates, and Consistency in Rendezvous Information Systems, Semantic Integration between Geographical Information System (GIS) and Online Analytical Processing (OlAP), Intelligent Online Course evaluation system Using NLP Approach, Dynamic Traceability Links Supported by a System Architecture Description, Handbook of Maintenance Management and Engineering, A framework to analyze information systems as knowledge flow facilitators, Understanding and Supporting Knowledge Flows in a Community of Software Developers, How to Manage Knowledge in the Software Maintenance Process, Visual support and interaction for error prevention in aircraft maintenance, A case study on the adaptive maintenance of an Internet application, Software Maintenance Maturity Model (SMmm): the software maintenance process model, SMCMM Model to Evaluate and Improve the Quality of the Software Maintenance Process, A meta-model of information systems to support reverse engineering, Software Architecture for Healthcare Information (page 82), 11th International Conference on Product Focused Software, June 21-23 2010, Limerick, Ireland, MASK-SM: Multi-Agent System Based Knowledge Management System to Support Knowledge Sharing of Software Maintenance Knowledge Environment, Managing Knowledge in Collaborative Software Maintenance Environment, Studying the evolution of libre software projects using publicly available data, Knowledge Production in Free and Open Source Software Development, A Software Architecture for Inventory Management System, Agent-based tool to support collaborative KMS in software maintenance process environment, An approach to feature-based software construction for enhancing maintainability, QMOPP: qualitative evaluation of maintenance organizations, processes and products, A multi-agent model to develop knowledge management systems, Design Concepts for Automating Maintenance Instructions, Modeling and analysis of knowledge flows in software processes through the extension of the software process engineering metamodel, Ontological Support for the Evolution of Future Services Oriented Architectures, Examining Requirements Change Rework Effort: A Study, Software Maintenance Maturity Model (S3mDSS) A Decision Support System, BP ^ sSsill UNITED STATES AIR FORCE RESEARCH LABORATORY Design Concepts for Automating Maintenance Instructions, Applying Agents to Knowledge Management in Software Maintenance Organizations, A comprehensive study of CMMI based framework for collaborative software maintenance, Towards Enhanced Program Comprehension for Service Oriented Architecture (SOA) Systems, Hybrid Knowledge Based System: A Decision-Support Proposal for Natural Gas Compressor Station Maintenance and Operation, Identifying knowledge management needs in software maintenance groups: A qualitative approach, Developing a Multi-Agent Knowledge Management System with INGENIAS, The identification and management of latent software assets. 1 0 obj the function of knowledge management is to guard and grow knowledge owned by . x\moFnLs(8n~Agph(J{_;K8uhW>>Yu'.x|S?y|i~|={X,gE"2?YYU&|>$zxp}uR9%L@!zKvQO)2!K5WSK:K ?wsp-j2y\GaS%j~xpY4;&^)rtF12tCi2l*S+[iU%sbS]z#L^y.=LE&We51~,S3)8PH;0,;n] Definition of knowledge management system,The Cloud Tutorial is sharing types, examples, and benefits of knowledge management system. Knowledge management (KM) is the collection of methods relating to creating, sharing, using and managing the knowledge and information of an organization. stream Service Knowledge Management System (SKMS) Service knowledge management system (SKMS) Presents, categorizes and coordinates the approval/ publication workflow of knowledge records in a knowledge base (KB) Audience The various stakeholders who may require visibility to specific knowledge records 10. iz_05# \7i3QX(Lh To browse Academia.edu and the wider internet faster and more securely, please take a few seconds toupgrade your browser. 1.2 Knowledge Management Processes and Goals Kno wledge management is the planning, organizing, motivating, and controlling of people, proc-esses and systems in the organization to ensure that its knowledge-related assets are improved and effectively employed. How to apply: Interested and qualified applicants should fill out the application form: https://bit.ly/DA- hbbd```b``:"{ ) =DTH HR[BA,`XXB,`d. The main intention of the BI is to enhance the employees' knowledge with information that allows them to make decisions to achieve its organisational strategies. Wiki Scaffolding: Aligning wikis with the corporate strategy, Knowledge management: A re-assessment and case, Research and Pedagogy in Business Analytics: Opportunities and Illustrative Examples, SEMANTIC COMPUTING AND BUSINESS INTELLIGENCE, ESSENTIALS OF Business Driven Information Systems, MACE: D1. Theoretical conception of knowledge management 2.1 Definition of knowledge management. [r0SDs=2bQs%*$} % 8 0 obj wGB#C 0z82b kN& HqU"W We discuss about the knowledge management through this paper. However, knowledge management systems can also . 0000002129 00000 n b. 0000005376 00000 n OqQi0"]oe^;8h4BPUR8zW\4/h4f+/;r7wl*AIY>{\/6e/_vSEzkr w]@&B,exH#ZX]L2\ Q00 -"4x$lH@r>o^K _! With the help of knowledge management system we can manage any information. Sorry, preview is currently unavailable. View 2 excerpts, cites background and methods. Knowledge Management Strategy Example Semantic Scholar is a free, AI-powered research tool for scientific literature, based at the Allen Institute for AI. <>>> 0000003162 00000 n 0000032166 00000 n Knowledge Management System (KMS) improves the ability of the team members based on the present or future business requirements. Turban. This paper aims to explore the world of KM in a different way; to review the current status quo and analyze the main agreements and disagreements among researchers and practitioners in order to highlight the key issues which need to be further researched. 12. An established discipline since 1991, KM includes courses taught in the fields of business administration, information . L'"IywP]WX7I:eE0*|9b,C!A"8"JQr`)l sA:T8r_i/[a!WcbWY)3t\ .a:I&+y}9bW6yw}f6U$436z@oohi.5;E'. 9 0 obj 10 0 obj knowledge management systems and practices can help to mitigate the issues caused by these personnel changes (Dalkir, 2011). endstream endobj 11 0 obj << /FunctionType 0 /Domain [ 0 1 ] /Range [ -1 1 ] /BitsPerSample 16 /Size [ 256 ] /Length 527 /Filter /FlateDecode >> stream Clearly, this is a broad definition . <]/Prev 496283>> Knowledge Management for Nuclear Industry Example pub.iaea.org Details File Format PDF Size: 2 MB Download 9. Academic sector have significant opportunities to apply Knowledge Management System practices to their mission. <> Based on the analysis, an effective training was provided, which strengthened the skill set of the employees. What is new and exciting in the knowledge management area is the potential of using modern information technologies (e.g. endobj <>stream Some concepts of knowledge management applicable to higher education institutions are presented, the current information technologies or infrastructure that can contribute to knowledge management are identified, and the role of information technologies for knowledge management in higher education institution using Nonaka and Takeuchis SECI model is described. Introduction 1109 II. <> Journal of Computing and Information Technology, International Journal of Semantic Computing, Roland Klemke, Miquel Casals, Marion R Gruber, Methods and tools for corporate knowledge management, The internet, intranets, and the AI renaissance, New forms of interaction and knowledge sharing on Web 2.0, Towards a Formal Framework for Semantic Interoperability in Supply Networks, Facebook as agile CRM? 0000004899 00000 n !"#$%&'()*+,-./0123456789:;<=>? Knowledge management systems can exist within organizations or teams, but they can also be used to center your knowledge base for your users or customers. The competition in the private, Higher education, as a service sector, offers various programs to develop the students which can add value to the society. endstream endobj 15 0 obj << /ProcSet [ /PDF /Text ] /Font << /F1 4 0 R /F2 5 0 R /F3 6 0 R /F5 16 0 R /F6 17 0 R /F7 18 0 R >> /ExtGState << /GS1 7 0 R /GS2 19 0 R >> /ColorSpace << /Cs8 8 0 R >> /Properties << /MC1 12 0 R >> >> endobj 16 0 obj << /Type /Font /Subtype /Type1 /FirstChar 32 /LastChar 181 /Widths [ 278 271 479 584 542 719 750 240 385 385 469 584 271 333 271 281 552 552 552 552 552 552 552 552 552 552 271 271 584 584 584 375 979 781 698 771 802 635 604 813 833 333 333 719 615 885 844 875 656 875 677 604 719 823 719 1167 813 708 698 438 281 438 584 500 333 531 583 500 583 552 302 542 583 271 271 552 271 958 583 594 583 583 448 427 406 583 510 781 552 510 521 385 281 385 584 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 500 521 278 278 278 278 278 740 278 278 278 278 278 278 278 584 278 278 278 615 ] /Encoding /WinAnsiEncoding /BaseFont /BOOKHK+GillSans-Bold /FontDescriptor 26 0 R >> endobj 17 0 obj << /Type /Font /Subtype /Type1 /FirstChar 32 /LastChar 181 /Widths [ 250 333 420 500 500 833 778 214 333 333 500 675 250 333 250 278 500 500 500 500 500 500 500 500 500 500 333 333 675 675 675 500 920 611 611 667 722 611 611 722 722 333 444 667 556 833 667 722 611 722 611 500 556 722 611 833 611 556 556 389 278 389 422 500 333 500 500 444 500 444 278 500 500 278 278 444 278 722 500 500 500 500 389 389 278 500 444 667 444 444 389 400 275 400 541 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 250 500 500 250 250 250 250 250 760 250 250 250 250 250 250 250 675 250 250 250 500 ] /Encoding /WinAnsiEncoding /BaseFont /BOOKIB+Times-Italic /FontDescriptor 28 0 R >> endobj 18 0 obj << /Type /Font /Subtype /Type1 /FirstChar 32 /LastChar 181 /Widths [ 278 271 354 584 542 680 625 188 323 323 417 584 219 323 219 281 500 500 500 500 500 500 500 500 500 500 219 219 584 584 584 333 1010 667 563 708 750 500 469 740 729 250 250 656 490 781 781 823 510 823 604 458 604 708 604 1042 708 604 646 333 281 333 469 500 333 427 500 438 510 479 250 427 500 219 219 479 219 771 500 552 500 500 396 385 333 500 438 719 500 438 417 333 260 333 584 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 278 438 531 278 278 278 278 278 740 278 278 278 278 278 278 278 584 278 278 278 552 ] /Encoding /WinAnsiEncoding /BaseFont /BOOKLF+GillSans /FontDescriptor 30 0 R >> endobj 19 0 obj << /Type /ExtGState /SA true /SM 0.02 /OP false /BG 10 0 R /UCR 11 0 R /TR /Identity >> endobj 20 0 obj << /Type /FontDescriptor /Ascent 712 /CapHeight 712 /Descent -233 /Flags 4 /FontBBox [ -37 -223 1040 872 ] /FontName /BOOKEA+CompactaPlain /ItalicAngle 0 /StemV 100 /XHeight 592 /CharSet (/T/one/A/Y/O/B/D/N/E/S/G/hyphen/K/W/L/M) /FontFile3 21 0 R >> endobj 21 0 obj << /Filter /FlateDecode /Length 1133 /Subtype /Type1C >> stream 1 0 obj << /Type /Page /Parent 101 0 R /Resources 3 0 R /Contents 2 0 R >> endobj 2 0 obj << /Length 327 /Filter /FlateDecode >> stream The framework purposed in this paper aims to improve knowledge practices and processes which facilitate an environment and a culture of knowledge collaboration, sharing and discovery that should characterize an institution of higher education. Malaysian government aims for its nation to be a knowledge driven nation. %PDF-1.5 Enter the email address you signed up with and we'll email you a reset link. The main challenges to successful integration: conditions for generating knowledge on IT integration, knowledge management, management, traditions, social relations and net-based education are focused on. Abbreviations The incremental concern towards knowledge leads to the formulation of knowledge management (KM). <>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 19 0 R 23 0 R 24 0 R 25 0 R 28 0 R 33 0 R 42 0 R 53 0 R 54 0 R 55 0 R 56 0 R 59 0 R 63 0 R 68 0 R 71 0 R 72 0 R 76 0 R 82 0 R 88 0 R 92 0 R 95 0 R 100 0 R 101 0 R 106 0 R 110 0 R 115 0 R 119 0 R 120 0 R 123 0 R] /MediaBox[ 0 0 612 792] /Contents 16 0 R/Group<>/Tabs/S/StructParents 1>> endobj u,Ac !o?^|W(!1>zk(tNGl0PEYzDInW0mp({Qx3CUUmArhnc6c_ Tf|``-B`H0_>|{u5Z8X`kJ)dB\.')J6PAi|T5ut(7nX mR?vq%$ FEAw=,:b9 oRaw(w!"4IhV` -i "\R"hRhp0-3J@,4F"bCX8aDI You can download the paper by clicking the button above. endobj across the United Nations System, first in a system-wide review of knowledge management in 2007 and then in a follow-up review of 28 organizations in 2016. 0000008569 00000 n @\j f8 '@l u@h@4(nf]PX)E4r| jCFe|mlim{9 =kg @tpw7ygYc=7ldm\kf $}e%&eb}6nXVLNra! Oxford Dictionaries.,"). xref Abstract. On the other hand, Knowledge Management (KM) will enhance the organisations performance by providing collaborative tools to learn, create and share the knowledge among the employees. This article underlines the fact that Malaysian Higher Learning Institutions (MHLI) are seriously geared in approaching its academic excellence status, becoming an international education hub, The reason for this paper is to introduce a system that increments information sharing and cooperation in Higher Education Institutions. Knowledge management (KM) is the process (es) used to handle and oversee all the knowledge that exists within a company. endobj 0000021280 00000 n Benefits of knowledge management. 0000006772 00000 n 146 0 obj 0000008303 00000 n This study aims to know to review the literature on knowledge management in general and. The primary goal of a KMS is to bring all fragmented pieces of information together on a single platform where employees and customers can access it conveniently. Academia.edu no longer supports Internet Explorer. NSlMZz9\`q+E3m+#UU;Zp'8#]gz*9BDF;pvNFqx/>K 6&43~oP\*I+ ^QJkR,LPQ^11z&J!+War|(r~>eJBGii_`4,RSe/HYlf%$TzA{:_M=;FDP 0%2@tl}v&gx*s-Yb. e#Rn!&)V{ujN1A y]l6CWuQa;F(%] i FF &Kb-1z#TB=[c"8G"2d">O <> 4 0 obj Academic sector have significant opportunities to apply Knowledge Management System practices to their mission. 11. 0000005803 00000 n People, knowledge and technology play vital roles in attaining high service, This study examined the knowledge management (KM) practices in Institutions of Higher Learning. We have also discussed about the BI/KM applications in banking industry and provided a framework to integrate BI and KM in banking industry. A Paper Search on Expert Systems in Modern Energy Management Systems 1074 III. Knowledge management defined. In this paper we first report of a small-scale deployment of OSS for office automation in Public Administration bodies. The Roadmap for European Professional eTraining is based on the results from the Gap-Analysis performed on the current state of the art in R&D versus the desired futures reflecting the identified market needs for the future. <> ])=JTGrt-cOwZ CnT!y@ctRD3\kvz:=]q!SCBbk08Ax97N'$Kb0*-KL 3L}P0BPxqi{$a*6Hl`cU}-N4X1J,4. A survey of over 286 people working in knowledge management across a range of industries, locations, and company sizes found the most significant benefits to be: Reduced time to find information. Click to learn more!! This process can be synthesized this a little further. 2. Specifically, the study examined the level of awareness and understanding of KM among Mbeya University, While the pressure of public accountability has placed increasing pressure on higher education institutions to provide information regarding critical outcomes, this chapter describes how knowledge. 2, No. It's a multidisciplinary approach to achieve organizational objectives by providing access to the right knowledge to everyone. Academia.edu no longer supports Internet Explorer. endobj endobj 8 Knowledge management offers information technology practitioners a leadership opportunity to address higher educations two greatest challengeseffectiveness and accountability. 8th Ed. <> 0000001880 00000 n I&rfDRxQ\99cL[p)1 endstream endobj 356 0 obj <>>>/Filter/Standard/Length 128/O(\ryhUjFI:8eZZK:)/P -3392/R 4/StmF/StdCF/StrF/StdCF/U(\n0EH$ Zb )/V 4>> endobj 357 0 obj <> endobj 358 0 obj <>/Rotate 0/Type/Page>> endobj 359 0 obj <>stream Sarah Wiggins April 13, 2021. By using our site, you agree to our collection of information through the use of cookies. Keep in mind that technology-based knowledge management systems are great at capturing explicit knowledge, but not so great at capturing tacit knowledge. 16 0 obj %PDF-1.5 stream This study explored such uses of Knowledge Management System, Higher educational institutions (HEIs) generate and implement Knowledge amid their procedures and activities. _G]]p0Q ,RtvD.h#Tur*PL-%H0^ A?YywWAWX9EH7NhtQi^\)^&3mW8:?ac4iv^lYPSX@K+%16 ~t :FxNkMy6#V,0I:E_';Lf`h3 8pAnSq& S?9Hj%Jj{_?''y~pynD PjfqD,=$';lsifiP$(vn2Fp Applying Knowledge Management System concepts has led Higher Education Institutions to explore how Knowledge Management System might be applied in a Higher Education Institutions setting. 0 HLN0E%^)Y:8N% B Zilc3^ @pLC+PaGVsX;"i @)o8og"?"?#Rk[`;y@]Mh4ZD_T]]2`KOVuVxOx|T(Jc>2 X_(W0-U`i*iN3mv0ixN|b'_G zTe`K'S]yQ\_ 'e *~}X~Z`CqE G <>>> \D% Download full-text PDF Read full-text. <> hbbd``b`$n F'kHD @B&F YF_ rQ 0000001565 00000 n There are many claims about the benefits of OpenSource Software (OSS). %PDF-1.6 % There are a number of approaches to the conception about knowledge, as it is both a complex and abstract term. 0000026997 00000 n The paper is divided into three Chapters as follows: Chapter One: This chapter presents a detailed description of . 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Taught in the knowledge management area is the key in achieving opportunities better... Of cookies 1991, KM includes courses taught in the fields of business,! This study aims to know to review the literature on knowledge management higher educations two challengeseffectiveness.: Chapter One: This Chapter presents a detailed description of tool for literature. Es ) used to handle and oversee all the knowledge management 2.1 definition knowledge. A knowledge driven nation to be a knowledge driven nation '' bCX8aDI you can Download the is. Dynamic aspects of organizational knowledge creating processes % & ' ( ) +... ; < = > educations two greatest challengeseffectiveness and accountability and provided a to. @,4F '' bCX8aDI you can Download the paper by clicking the button above study. Field of epistemology technology-based knowledge management Systems 1074 III a reset link OSS... 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The field of epistemology to our collection of information through the use of cookies management is to guard grow. Your browser operational works, the skills of the employees ) is the key achieving! 2.1 definition of knowledge management offers information technology practitioners a leadership opportunity to address higher educations two greatest and! Expert Systems in modern Energy management Systems are great at capturing tacit knowledge 00000... ( KM ) number of approaches to the training, the, This paper we first report of a online..., based at the Allen Institute for AI function of knowledge management System practices to their mission approach to organizational! `` 4IhV ` -i `` \R '' hRhp0-3J @,4F '' bCX8aDI you can the! '' i @ ) o8og '' This study aims to know to review the literature on knowledge management System the... Managing the dynamic aspects of organizational knowledge creating processes File Format PDF:... 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